Introduction to Phone Numbers
Phone numbers are the primary way customers connect with Natalia. Each phone number can be configured to handle specific types of interactions based on your business needs.Features
Scenario Assignment
Link each number to a specific scenario
Business Hours (coming soon)
Configure operating hours for each number
Call Routing (coming soon)
Set up intelligent call routing rules
Analytics
Track call volumes and performance
Managing Your Numbers
- View all active phone numbers
- Monitor usage statistics
- Configure routing rules
- Adjust business hours (coming soon)